Cisco UCCX 9 Wallboard Script
This wallboard is from four hours into our day, so the numbers are a bit low. Anyway these two wallboards were created within UCCX with no additional servers or equipment! I was looking all around for a good wallboard for CCX but couldn't find quite what i was looking for, or they all required another server setup... Plus we run 30+ CSQ's in each of our two call centers from one primary/secondary CCX server, so this gets messy in other wallboards that are usually geared toward a few CSQ's. As we started scripting our call center, I noticed all kinds of access to cool data, then I found that CCX supports HTML triggers in applications! So I created a new application with an HTML trigger ( that's the wallboard address on UCCX). I then created a script that would go and grab specific stats for each CSQ that is defined in the application. The script also adds these up as...